Shipping policy

*To avoid missed deliveries, many of our clients choose to ship to their places of work.

Shipping Terms & Conditions

GENERAL

Shipping estimates at checkout are BUSINESS DAYS (No weekends or holidays)

Our rates are applicable for orders up to six bottles. Please contact us directly to calculate bulk shipping options.

Any order placed after 3 pm PST will ship NEXT BUSINESS DAY

A return request for an UNOPENED product must be made within 24 hours of receiving your shipment. 

Note that all returned products will be subject to a 20% restocking fee plus a $15.00 return shipment fee. Gift cards are non-refundable. 

Products that have been opened are not eligible for a return.

A damaged package request must be made within 24 hours of receiving your 'shipment delivered' email notification. Note that damaged products must be returned to us to receive a refund.

A missing package request must be made within 14 days of receiving your 'shipping confirmation' email.

Please download the UPS app to manage your shipment (signature required, delivery drop location, etc.).

Please note regarding leaks:

Due to the nature of some bottles (especially handmade ones without screw caps), we cannot guarantee against leaks, and leaks are not considered damage eligible for a refund. However, if you experience significant leakage, please inform us. We'll do our best to find a resolution and share your feedback with the distilleries in Mexico to help them improve.