Shipping Terms & Conditions
ALL ORDERS REQUIRE AN ADULT (21+) SIGNATURE*
FREE DELIVERY IN SF
FREE SHIPPING ON ORDERS OVER $100
We ship orders every Tuesday
*To avoid missed deliveries, many of our clients choose to ship to the places of work.
We offer free delivery in San Francisco - orders placed by 6pm on Thursday will be delivered by 6pm on Saturday. Please include a mobile number, so we can verify you are available to accept delivery. An adult (21+) must available to sign for the delivery.
Shipping Terms & Conditions
Shipping estimates at checkout are BUSINESS DAYS (No weekends or holidays)
Our rates are applicable for orders up to six bottles. Please contact us directly to calculate bulk shipping options.
Any order placed after 3 pm PST will ship NEXT BUSINESS DAY
A return request for an UNOPENED product must be made within 24 hours of receiving your shipment.
Note that all returned products will be subject to a 20% restocking fee plus a $15.00 return shipment fee. Gift cards are non-refundable.
Products that have been opened are not eligible for a return.
A damaged package request must be made within 24 hours of receiving your 'shipment delivered' email notification. Note that damaged products must be returned to us to receive a refund.
A missing package request must be made within 14 days of receiving your 'shipping confirmation' email.
Please download the UPS app to manage your shipment (signature required, delivery drop location, etc.)
TITLE AND OWNERSHIP
ALL ALCOHOLIC BEVERAGES PURCHASED FROM SF Tequila Shop ARE SOLD IN THE STATE OF CALIFORNIA. Title to and ownership of all alcoholic beverages passes from the retailer to the purchaser in California, and it is the purchaser's sole responsibility to ship and/or arrange for shipping from SF Tequila Shop in California to the state chosen by the purchaser. By arranging for transportation or shipping any alcoholic beverage under your instructions, we are providing a service to and acting on behalf of you or the purchaser, if another party. By having us or the retailer arrange the shipping on your behalf, you are also representing that you are acting in a fashion compliant with the laws and regulations of your state, municipality, and any other State that apply to you, and the purchase, shipping, transportation and delivery of alcoholic beverages, including, without limitation, spirits. IF YOU DO NOT WISH US TO MAKE THE REPRESENTATIONS AND WARRANTIES IN THIS PARAGRAPH, THEN DO NOT MAKE YOUR PURCHASE.
You affirm and represent that you have obtained any required permission or consent, paid any required fees, and are working through properly licensed intermediaries where required. Therefore, you, or the purchaser or other intended or actual recipient, are legally entitled to receive and take possession of alcoholic beverages, are legally entitled to the quantities ordered and delivered, and once again, represent that they are 21 years of age or older.
CHOICE OF LAW; ARBITRATION; AND CLASS ACTION WAIVER.
The internal laws of the State of California, without regard to any otherwise applicable choice of laws principles, shall govern any action related to these Terms of Service, the use of the SF Tequila Shop.com site, or the SF Tequila Shop business.
AGREEMENT TO ARBITRATE
In the event of a dispute between you and us arising under or relating to the SF Tequila Shop.com site or the SF Tequila Shop business, you hereby acknowledge and agree that by using the SF Tequila Shop.com site, you are irrevocably agreeing to resolve any such dispute or claim through binding arbitration, as described below, instead of bringing an action in court. THIS MEANS THAT NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH DISPUTE OR CLAIM IN COURT OR TO HAVE A JURY TRIAL.
YOU ACKNOWLEDGE AND AGREE THAT DISCOVERY AND APPEAL RIGHTS ARE LIMITED IN ARBITRATION.
CLASS ACTION WAIVER
ARBITRATION MUST BE ON AN INDIVIDUAL BASIS. THIS MEANS THAT NEITHER YOU NOR SF TEQUILA SHOP MAY JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER INDIVIDUALS, OR LITIGATE IN COURT OR ARBITRATE ANY CLAIMS AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.
THE SALE OF ALCOHOLIC BEVERAGES
All orders are fulfilled by a licensed retailer which sells alcoholic beverages. Using this site, you swear and affirm and represent that you are over the legal age required to buy alcoholic beverages and products. YOU ARE PURCHASING SOLELY FOR (i) SELF CONSUMPTION OR (ii) GIFTING TO A PERSON IN THE U.S. WHO IS AT LEAST 21 YEARS OLD. YOU ALSO AFFIRM THAT THE STATE IN WHICH YOU ARE ORDERING AND THE STATE TO WHICH YOU ARE ASKING US TO DELIVER PERMIT THE SALE AND DELIVERY.
We will rely upon the foregoing representations, and if we are held liable if your representations are not true. In such case, you hereby agree to indemnify us and/or reimburse us and be responsible for all costs and expenses (including legal fees). Damages the retailer(s) and we suffer or incur.
By using this site, you are acknowledging that the person receiving a shipment of alcoholic beverages from the licensed retailer is at least 21 years old. You also agree that you are not permitted to resell alcohol purchased. If you cannot make these affirmations and representations or you do not agree with all of these conditions of use, you are not to use this site.
SFTequilaShop.com is owned and operated by SF Tequila Shop, Inc. (doing business as "SF Tequila Shop"). By using the site, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE and all the terms, conditions, disclaimers, and limitations that appear or are made available to you on our site (for example, in connection with special offers or promotions), as they may be amended from time to time, we may refer to herein collectively as your "Agreement" with us.
ACCEPTANCE OF AND CHANGES TO TERMS OF SERVICE
By using our site and services, you signify your acceptance of the Agreement, including, without limitation, all the terms and conditions in these Terms of Service. If you do not agree with any terms, conditions, disclaimers, limitations, or other provisions in your Agreement with us, your only remedy is to discontinue use of our site. We reserve the right to modify our Agreement with you, including, without limitation, these Terms of Service at any time. Your continued use of any portion of our site following the effective date contained in the notification or the posting of such changes on our site if no other effective date is specified will constitute your acceptance of those changes and agreement to comply with all the then-current terms and conditions of the Agreement.
If you have questions or concerns about our specific terms, please send an email to info@SFTequilaShop.com.
You agree not to do the following while using SF Tequila Shop.com.
Intentionally or knowingly violate any applicable law or regulation or agreement to which you are bound – including this Agreement – nor the rights of any other party;
Purchase only for the following reasons: (i) personal drinking consumption in the United States; or (ii) gifting to someone (of legal age) in the United States.
You agree that you are not purchasing for resale.
Misrepresent or try to deceive us as to your identity or the identity of anyone else, use buying agents, or conduct fraudulent activities;
Exceed authorized access, tamper with, or misuse any areas of SFTequilaShop.com or SFTequilaShop.com's computer systems, resources, programming, code, or communications capabilities, nor any features or functions of our sites. Anyone who does so or attempts to do so may be subject to prosecution.
Frame or link to SFTequilaShop.com or any of our other sites unless permitted in writing by SFTequilaShop.com.
THIRD-PARTY CONTENT AND MONITORING
Any opinions, advice, statements, services, offers, events, or other information or content expressed or made available on our Web site by any third parties (including information providers and users) are those of the respective author(s) or distributor(s) and not ours. We neither endorse nor are responsible for these in any way, including, without limitation, the accuracy or reliability of any opinion, advice, information, or statement made by anyone other than our employee who is authorized by us and is acting in their official capacity.
PARENTAL CONTROL PROTECTIONS
As required by the Communications Decency Act of 1996, we hereby notify you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to information and content that may be objectionable or harmful to minors as specified by law. Among the many companies that provide Internet blocking and screening, the software is CyberPatrol, NetNanny, SurfWatch, and GuardOne. However, we do not sponsor, recommend, endorse, or have any commercial arrangement or control of these companies or their services.
Our site may contain links to other websites and/or resources. You acknowledge and agree that we are not responsible or liable for their (1) availability or accuracy; or (2) content, advertising, or products on or made available. Including any link on our site does not imply that we have endorsed, verified, reviewed, or monitored the link or the site reached through the link.
All text, graphics, logos, icons, images, audio clips, video clips, and software on the site ("Content") are copyrighted materials owned by or licensed to us. Content may contain trademarks, service marks, and trade names that are owned by us and may also contain brand and product names which are trademarks, service marks, or trade names that are owned by third parties or by us, and the term "Content" will be used and mean to include these as well. Unless authorized in writing by an officer of SF Tequila Shop, you may not use any Content without our prior written consent and, even if we consent, in any manner that is likely to confuse customers or in any manner that disparages or discredits the copyright owner or us. You may not sell, reproduce, distribute, copy, duplicate, resell, modify, display, publicly perform, prepare derivative works based on, frame, mirror, repost, exploit for any commercial purpose, or otherwise use any of the Content in any way for any public or commercial purpose without our prior written consent or the consent of the rights holder if not us. You may not use the Content on any other Web site or medium. You may not use the Content in a networked computer environment for any purpose other than to transact with our site as authorized. If you violate any of these terms, your permission to use the Content will automatically terminate, you must immediately destroy Content in your possession or under your control and any copies you have made, and we may end your authorization to use our site. Nothing shall be construed as conferring any license or right under your copyright, trade secret, patent, trademark, or other intellectual property rights. We expressly reserved all such rights.
"Communication" means any customer agreements or amendments thereto, disclosures, notices, responses to claims, transaction history, privacy policies, and all other information related to your use of the site, including but not limited to information that we are required by law to provide to you in writing. We will give you any necessary Communications by posting them on our site. You authorize us to send any Communications and all changes to such Communications electronically. You must provide an Internet-connected device compatible with the minimum requirements outlined below at your own expense. You also confirm that your device will meet these specifications and requirements and will permit you to access and retain the Communications electronically each time you access and use the applicable services.
Please select Print, and select your printer to retain a copy. If you do not have a printer, you can copy the text of this Disclosure and the underlying agreements and paste the text into a new document in a word processor or a text editor on your computer and save the text.
System Requirements to Access Information
To receive and view an electronic copy of the Communications, you must have the following equipment and software:
A personal computer or other devices which is capable of accessing the Internet. Your access to this page verifies that your system/device meets these requirements.
System Requirements to Retain Information
To retain a copy, you must either have a printer connected to your personal computer or other device or the ability to save a copy through the use of a printing service or software such as Adobe Acrobat® if you have a word processor or text editor program on your computer. In that case, you can also copy the text of this Disclosure and the underlying agreements and paste the text into a new document in the word processor or text editor and save the text.
Withdrawal of Electronic Acceptance of Disclosures and Notices
You can also contact us in any of the ways described in the paragraph entitled "Paper Delivery of Disclosures and Notices" to withdraw your consent to receive any future Communications electronically, including if the system requirements described above change and you no longer possess the required system. If you withdraw your consent, we will terminate your use of the site and the services provided through the site.
Termination / Changes
In our sole discretion, we reserve the right to discontinue the provision of your electronic Communications or to terminate or change the terms and conditions on which we provide electronic Communications. We will provide you with notice of any such termination or change as required by law.
DISCLAIMER OF WARRANTIES
Although we endeavor to provide current, accurate, and reliable information on our site, we cannot and do not warrant, promise, guarantee or make any representations regarding the accuracy, security, reliability, or use of the functions, features, operations, Content, or information. We cannot and do not warrant your use of our site, or the operation or function of our site, any component, feature, function, capability or offer or any products, software, or services, will be uninterrupted or error-free, or that defects or malfunctions will be corrected or that the site is free of viruses or other harmful elements.
Your use of our site is solely and fully at your own risk. You assume full responsibility for all costs and expenses associated with servicing and/or repair in any way connected to or arising from attempted, alleged, or actual use or access of our site. We make no representations about our site's suitability, reliability, availability, timeliness, and accuracy. OUR SITE AND THE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY EXPRESS, IMPLIED, OR STATUTORY WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, OR FITNESS FOR ANY PARTICULAR PURPOSE.
LIMITATION OF LIABILITY
In no event shall we and/or our officers, directors, partners, owners, agents, contractors, representatives, and/or the alcohol brand and/or retailers who fulfill your orders be liable to you or anyone else for any indirect, punitive, incidental, special or consequential damages or any damages whatsoever, including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with our website, this Agreement, the use or performance of our website, the delay or inability to use our website, the provision of or failure to provide services, or for any events, information, software, products, services and related graphics obtained through our Web site, or otherwise arising out of the use of our website, whether based on contract, tort, negligence, strict liability or otherwise, even if we or any other party may have been advised of the possibility of damages.
If you are dissatisfied with any portion of our website, part of this Agreement, or transactions with us, your sole and exclusive remedy are to discontinue using our website. This sole and exclusive remedy is separate from any other provision that limits our liability or your remedies under this Agreement.
You agree to defend, indemnify, and hold SF Tequila Shop, its affiliates, employees, officers, directors and agents, and alcohol brand owners and licensed retailers which fulfill orders ("SF Tequila Shop Parties") harmless from and against any and all claims, damages, losses, costs, investigations, liabilities, judgments, fines, penalties, settlements, interest and expenses (including attorneys' fees) that directly or indirectly arise from or are related to any claim, suit, action, demand, or proceeding made or brought against any SF Tequila Shop Party, or on account of the investigation, defense, or settlement thereof, arising out of or in connection with, whether occurring heretofore or hereafter:
- Any content you post or upload on the site.
- Your use of the site and your activities in connection with the site.
- Your breach or alleged breach of these Terms of Service or the representations or warranties that you have made in these Terms of Service.
- Your violation or alleged violation of any laws, rules, regulations, codes, statutes, ordinances, or orders of any governmental or regulatory authorities in connection with your use of the site or your activities in connection with the site.
- Information or material transmitted through your device used to access the site, even if not submitted by you, that infringes, violates, or misappropriates any copyright, trademark, trade secret, trade dress, patent, publicity, privacy, or other rights of any person or entity.
- Any misrepresentation made by you.
- SF Tequila Shop Parties use the information you submit to us (all of the foregoing, "Claims and Losses").
You will cooperate as fully required by SF Tequila Shop Parties in defense of any Claims and Losses. Notwithstanding the foregoing, SF Tequila Shop Parties retain the exclusive right to settle, compromise and pay any claims and losses. SF Tequila Shop Parties reserve the right to assume the exclusive defense and control of any Claims and Losses. You will not settle any Claims and Losses without, in each instance, the prior written consent of an SF Tequila Shop Party officer.
We reserve the right to reject any order you place with us and/or to limit quantities in any order, without giving any reason or for no reason, if we determine it is in our best interests to do so. If we reject your order or reduce the quantities of any items in your order, we will attempt to notify you using the email and/or billing address you gave us when you placed the order.
ORDER LIMITATIONS/LIMITED QUANTITIES
At our discretion, we, the licensed retailer, may limit or cancel quantities purchased per person, household or order. We also reserve the right to reject any order you place via the SF Tequila Shop.com site. These restrictions may include orders placed by the same Web site account, credit card, and orders that use the same billing and/or shipping address. If we change an order, we will attempt to notify you by contacting the email and/or billing address provided at the time the order was made. We and/or the licensed retailers that fulfill your orders reserve the right to limit or prohibit sales to dealers.
ERRORS ON OUR SITE
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered. We have the right to refuse or cancel any orders for products and/or services listed at an incorrect price, rebate or refund, or other promotional offer or any incorrect information or typographical errors. We have the right to refuse or cancel any such orders, whether or not the order has been confirmed and/or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.
MOBILE AND MOBILE APPS
SF Tequila Shop may offer areas and features accessible via a mobile device, like a smartphone. These features and areas may include the ability to upload content, make purchases, determine your location, and other similar activities. Note that your carrier may charge standard messaging, data, and other fees to engage in any activities available on your mobile device. If you have questions about these issues, don't hesitate to contact your carrier as We have no control and are not responsible for such charges.
You agree that for the functions or services which are part of your registration with SF Tequila Shop.com, We may send communications to your mobile device regarding the functions or services you have registered to be able to use on SF Tequila Shop.com. You also agree that we may collect information related to your mobile device associated with your use of the features and areas which are accessible by your mobile device.
TERMINATION OF USE
We may terminate your SF Tequila Shop.com account with or without cause at any time, effective immediately. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend or discontinue all or any aspects of the site at any time without prior notice.
We shall be excused from performance under this Terms of Service if we fail or are prevented, forbidden, or delayed from performing by reason of:
- Any provision of any present or future law, regulation, or order of any court, the United States of America, or any State or local government body.
- Any act or omission of a third party.
- Any act, emergency condition, war, computer or telecommunications failure, or other circumstance beyond our control.
OUR COMMITMENT TO ACCESSIBILITY
SF Tequila Shop is committed to making our website's content accessible and user-friendly. If you are having difficulty viewing or navigating the content on this website or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 415-655-3891 or email our team at info@SFTequilaShop.com with "Disabled Access" in the subject line and provide a description of the specific feature that you believe is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.
Additionally, while we do not control third-party vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user-friendly.