Shipping Terms & Conditions

 

ALL ORDERS REQUIRE AN ADULT (21+) SIGNATURE* 

*To avoid missed deliveries, many of our clients choose to ship to the places of work.

Please include a mobile number, so we can verify you are available to accept delivery. An adult (21+) must be physically present and available to sign for the delivery with valid government-issued photo identification proving age.

BEER AVAILABLE AS INSTORE PICKUP ONLY

Shipping Terms & Conditions

GENERAL

All shipping estimates provided at checkout are calculated in BUSINESS DAYS only (excluding weekends and holidays)

Standard shipping rates apply to orders of up to six (6) bottles. For bulk orders exceeding six bottles, please contact our customer service team directly for specialized bulk shipping rates and options.

Any order placed after 3 pm PST will ship NEXT BUSINESS DAY

A return request for an UNOPENED product in its original packaging and condition must be made within 24 hours of receiving your shipment. Returns are subject to applicable state alcohol beverage laws. 

All accepted returns are subject to: (i) a 20% restocking fee and (ii) a $15.00 return shipping fee. Gift cards are non-refundable under any circumstances. 

Products that have been opened are not eligible for a return.

Claims for damaged packages must be submitted within 24 hours of receiving the 'shipment delivered' email notification. To process any refund for damaged products, the items must be returned to us in their received condition with all original packaging.

Claims for missing packages must be submitted within fourteen (14) days from the date of the 'shipping confirmation' email. After this period, claims for missing packages will not be accepted.

Please download the UPS app to manage your shipment (signature required, delivery drop location, etc.)

Please note regarding leaks:

Due to the nature of some bottles (especially handmade ones without screw caps), we cannot guarantee against leaks, and leaks are not considered damage eligible for a refund. However, if you experience significant leakage, please inform us. We'll do our best to find a resolution and share your feedback with the distilleries in Mexico to help them improve.

TITLE AND OWNERSHIP

ALL ALCOHOLIC BEVERAGES PURCHASED FROM SF Tequila Shop ARE SOLD IN THE STATE OF CALIFORNIA. Title to and ownership of all alcoholic beverages passes from the retailer to the purchaser in California, and it is the purchaser's sole responsibility to ship and/or arrange for shipping from SF Tequila Shop in California to the state chosen by the purchaser.  By utilizing our transportation or shipping services for any alcoholic beverage, you are entrusting us to act as your agent. This means that we will be acting on your behalf or on behalf of the purchaser, if different. It is important to note that by allowing us or the retailer to arrange the shipping, you are confirming that you are following all applicable laws and regulations in your state, city, and any other relevant jurisdiction related to the purchase, transportation, and delivery of alcoholic beverages, including spirits. IF YOU DO NOT AGREE TO THE REPRESENTATIONS AND WARRANTIES IN THIS PARAGRAPH, THEN DO NOT MAKE YOUR PURCHASE.

You affirm and represent that you have obtained any required permission or consent, paid any required fees, and are working through properly licensed intermediaries where required. Therefore, you, or the purchaser or other intended or actual recipient, are legally entitled to receive and take possession of alcoholic beverages, are legally entitled to the quantities ordered and delivered, and once again, represent that they are 21 years of age or older.

CHOICE OF LAW; ARBITRATION; AND CLASS ACTION WAIVER.

The internal laws of the State of California, without regard to any otherwise applicable choice of laws principles, shall govern any action related to these Terms of Service, the use of the SF Tequila Shop.com site, or the SF Tequila Shop business.

AGREEMENT TO ARBITRATE

Any dispute or claim arising out of or relating to the SF Tequila Shop.com site, these Terms of Service, or the SF Tequila Shop business shall be resolved exclusively through final and binding arbitration administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. The arbitration shall take place in San Francisco, California, and shall be conducted by a single arbitrator. The arbitrator shall apply California law without regard to principles of conflicts of law. THIS MEANS THAT NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH DISPUTE OR CLAIM IN COURT OR TO HAVE A JURY TRIAL.

YOU ACKNOWLEDGE AND AGREE THAT DISCOVERY AND APPEAL RIGHTS ARE LIMITED IN ARBITRATION.

 

CLASS ACTION WAIVER

YOU AND SF TEQUILA SHOP AGREE THAT ANY ARBITRATION SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CONSOLIDATED ARBITRATION PROCEEDING AGAINST SF TEQUILA SHOP. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE FOR ANY REASON, THE REMAINING PROVISIONS OF THESE TERMS OF SERVICE SHALL REMAIN IN FULL FORCE AND EFFECT.

THE SALE OF ALCOHOLIC BEVERAGES

All orders are fulfilled by a licensed retailer which sells alcoholic beverages. Using this site, you swear and affirm and represent that you are over the legal age required to buy alcoholic beverages and products. YOU ARE PURCHASING SOLELY FOR (i) SELF CONSUMPTION OR (ii) GIFTING TO A PERSON IN THE U.S. WHO IS AT LEAST 21 YEARS OLD. YOU ALSO AFFIRM THAT THE STATE IN WHICH YOU ARE ORDERING AND THE STATE TO WHICH YOU ARE ASKING US TO DELIVER PERMIT THE SALE AND DELIVERY OF ALCOHOLIC BEVERAGES. SF TEQUILA SHOP DOES NOT SHIP AND WILL NOT ARRANGE FOR SHIPPING TO THE FOLLOWING STATES: Arkansas (AK), Utah (UT), Mississippi (MS), Kentucky (KY), and any other states or area where such shipments are prohibited by law.

SF Tequila Shop will rely upon the foregoing representations, and if SF Tequila Shop is held liable in any way due to the inaccuracy of your representations or in relation to any claims, damages, or causes of action, you hereby agree to indemnify, defend and hold harmless SF Tequila Shop, its affiliates, employees, and partners, and reimburse us for all costs, expenses (including reasonable attorneys' fees), fines, penalties, and damages that we or our retail partners may suffer or incur.

By using this site, you are acknowledging that the person receiving a shipment of alcoholic beverages from the licensed retailer is at least 21 years old. You also agree that you are not permitted to resell alcohol purchased. If you cannot make these affirmations and representations or you do not agree with all of these conditions of use, you are not to use this site.

SFTequilaShop.com is owned and operated by SF Tequila Shop, Inc. (doing business as "SF Tequila Shop"). By using the site, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE and all the terms, conditions, disclaimers, and limitations that appear or are made available to you on our site (for example, in connection with special offers or promotions), as they may be amended from time to time, we may refer to herein collectively as your "Agreement" with us.

ACCEPTANCE OF AND CHANGES TO TERMS OF SERVICE

By using our site and services, you signify your acceptance of the Agreement, including, without limitation, all the terms and conditions in these Terms of Service. If you do not agree with any terms, conditions, disclaimers, limitations, or other provisions in your Agreement with us, your only remedy is to discontinue use of our site. We reserve the right to modify our Agreement with you, including, without limitation, these Terms of Service at any time. Your continued use of any portion of our site following the effective date contained in the notification or the posting of such changes on our site if no other effective date is specified will constitute your acceptance of those changes and agreement to comply with all the then-current terms and conditions of the Agreement.

If you have questions or concerns about our specific terms, please send an email to info@SFTequilaShop.com.

USER OBLIGATIONS

You agree not to do the following while using SF Tequila Shop.com.

Intentionally or knowingly violate any applicable law or regulation or agreement to which you are bound – including this Agreement – nor the rights of any other party;

Purchase only for the following reasons: (i) personal drinking consumption in the United States; or (ii) gifting to someone (of legal age) in the United States.

You agree that you are not purchasing for resale.

Misrepresent or try to deceive us as to your identity or the identity of anyone else, use buying agents, or conduct fraudulent activities;

Exceed authorized access, tamper with, or misuse any areas of SFTequilaShop.com or SFTequilaShop.com's computer systems, resources, programming, code, or communications capabilities, nor any features or functions of our sites. Anyone who does so or attempts to do so may be subject to prosecution.

Frame or link to SFTequilaShop.com or any of our other sites unless permitted in writing by SFTequilaShop.com.

THIRD-PARTY CONTENT AND MONITORING

Any opinions, advice, statements, services, offers, events, or other information or content expressed or made available on our Web site by any third parties (including information providers and users) are those of the respective author(s) or distributor(s) and not ours. We neither endorse nor are responsible for these in any way, including, without limitation, the accuracy or reliability of any opinion, advice, information, or statement made by anyone other than our employee who is authorized by us and is acting in their official capacity.

PARENTAL CONTROL PROTECTIONS

As required by the Communications Decency Act of 1996, we hereby notify you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to information and content that may be objectionable or harmful to minors as specified by law. Among the many companies that provide Internet blocking and screening, the software is CyberPatrol, NetNanny, SurfWatch, and GuardOne. However, we do not sponsor, recommend, endorse, or have any commercial arrangement or control of these companies or their services.

LINKS

Our site may contain links to other websites and/or resources. You acknowledge and agree that we are not responsible or liable for their (1) availability or accuracy; or (2) content, advertising, or products on or made available. Including any link on our site does not imply that we have endorsed, verified, reviewed, or monitored the link or the site reached through the link.

COPYRIGHT NOTICE

All text, graphics, logos, icons, images, audio clips, video clips, and software on the site ("Content") are copyrighted materials owned by or licensed to us. Content may contain trademarks, service marks, and trade names that are owned by us and may also contain brand and product names which are trademarks, service marks, or trade names that are owned by third parties or by us, and the term "Content" will be used and mean to include these as well. Unless authorized in writing by an officer of SF Tequila Shop, you may not use any Content without our prior written consent and, even if we consent, in any manner that is likely to confuse customers or in any manner that disparages or discredits the copyright owner or us. You may not sell, reproduce, distribute, copy, duplicate, resell, modify, display, publicly perform, prepare derivative works based on, frame, mirror, repost, exploit for any commercial purpose, or otherwise use any of the Content in any way for any public or commercial purpose without our prior written consent or the consent of the rights holder if not us. You may not use the Content on any other Web site or medium. You may not use the Content in a networked computer environment for any purpose other than to transact with our site as authorized. If you violate any of these terms, your permission to use the Content will automatically terminate, you must immediately destroy Content in your possession or under your control and any copies you have made, and we may end your authorization to use our site. Nothing shall be construed as conferring any license or right under your copyright, trade secret, patent, trademark, or other intellectual property rights. We expressly reserved all such rights.

NOTICES

"Communication" means any customer agreements or amendments thereto, disclosures, notices, responses to claims, transaction history, privacy policies, and all other information related to your use of the site, including but not limited to information that we are required by law to provide to you in writing. We will give you any necessary Communications by posting them on our site. You authorize us to send any Communications and all changes to such Communications electronically. You must provide an Internet-connected device compatible with the minimum requirements outlined below at your own expense. You also confirm that your device will meet these specifications and requirements and will permit you to access and retain the Communications electronically each time you access and use the applicable services.

Please select Print, and select your printer to retain a copy. If you do not have a printer, you can copy the text of this Disclosure and the underlying agreements and paste the text into a new document in a word processor or a text editor on your computer and save the text.

System Requirements to Access Information

To receive and view an electronic copy of the Communications, you must have the following equipment and software:

A personal computer or other devices which is capable of accessing the Internet. Your access to this page verifies that your system/device meets these requirements.

An Internet web browser capable of supporting 128-bit SSL encrypted communications, JavaScript, and cookies. Your system or device must have 128-bit SSL encryption software. Your access to this page verifies that your browser and encryption software/device meet these requirements.

System Requirements to Retain Information

To retain a copy, you must either have a printer connected to your personal computer or other device or the ability to save a copy through the use of a printing service or software such as Adobe Acrobat® if you have a word processor or text editor program on your computer. In that case, you can also copy the text of this Disclosure and the underlying agreements and paste the text into a new document in the word processor or text editor and save the text.

Withdrawal of Electronic Acceptance of Disclosures and Notices

You can also contact us in any of the ways described in the paragraph entitled "Paper Delivery of Disclosures and Notices" to withdraw your consent to receive any future Communications electronically, including if the system requirements described above change and you no longer possess the required system. If you withdraw your consent, we will terminate your use of the site and the services provided through the site.

Termination / Changes

In our sole discretion, we reserve the right to discontinue the provision of your electronic Communications or to terminate or change the terms and conditions on which we provide electronic Communications. We will provide you with notice of any such termination or change as required by law.

DISCLAIMER OF WARRANTIES

Although we endeavor to provide current, accurate, and reliable information on our site, we cannot and do not warrant, promise, guarantee or make any representations regarding the accuracy, security, reliability, or use of the functions, features, operations, Content, or information. We cannot and do not warrant your use of our site, or the operation or function of our site, any component, feature, function, capability or offer or any products, software, or services, will be uninterrupted or error-free, or that defects or malfunctions will be corrected or that the site is free of viruses or other harmful elements.

Your use of our site is solely and fully at your own risk. You assume full responsibility for all costs and expenses associated with servicing and/or repair in any way connected to or arising from attempted, alleged, or actual use or access of our site. We make no representations about our site's suitability, reliability, availability, timeliness, and accuracy. OUR SITE AND THE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY EXPRESS, IMPLIED, OR STATUTORY WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, OR FITNESS FOR ANY PARTICULAR PURPOSE.

LIMITATION OF LIABILITY

In no event shall we and/or our officers, directors, partners, owners, agents, contractors, representatives, and/or the alcohol brand and/or retailers who fulfill your orders be liable to you or anyone else for any indirect, punitive, incidental, special or consequential damages or any damages whatsoever, including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with our website, this Agreement, the use or performance of our website, the delay or inability to use our website, the provision of or failure to provide services, or for any events, information, software, products, services and related graphics obtained through our Web site, or otherwise arising out of the use of our website, whether based on contract, tort, negligence, strict liability or otherwise, even if we or any other party may have been advised of the possibility of damages.

If you are dissatisfied with any portion of our website, part of this Agreement, or transactions with us, your sole and exclusive remedy are to discontinue using our website. This sole and exclusive remedy is separate from any other provision that limits our liability or your remedies under this Agreement.

INDEMNITY

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SF Tequila Shop, its affiliates, employees, officers, directors, agents, and alcohol brand owners and licensed retailers which fulfill orders (collectively, "SF Tequila Shop Parties") from and against any and all third-party claims, actions, demands, proceedings, and related damages, losses, costs, expenses (including reasonable attorneys' fees), liabilities, judgments, fines, penalties, settlements, and interest that arise from or relate to: (a) your breach of these Terms of Service or any representations and warranties made therein; any content you post or upload on the site; your misuse of the SF Tequila Shop.com site or services; your violation of any applicable law, rule, or regulation; any misrepresentations made by you; any information or material transmitted through your device used to access the site, even if not submitted by you, that infringes, violates, or misappropriates any copyright, trademark, trade secret, trade dress patent, publicity, privacy or other rights of any person or entity; or your negligent or willful misconduct.

You will cooperate as fully required by SF Tequila Shop Parties in defense of any Claims and Losses. Notwithstanding the foregoing, SF Tequila Shop Parties retain the exclusive right to settle, compromise and pay any claims and losses. SF Tequila Shop Parties reserve the right to assume the exclusive defense and control of any Claims and Losses. You will not settle any Claims and Losses without, in each instance, the prior written consent of an SF Tequila Shop Party officer.

PRIVACY POLICY

Your use of our Web site is also subject to our Privacy Policy.

ORDER LIMITATIONS

We reserve the right to reject any order you place with us and/or to limit quantities in any order, without giving any reason, if we determine it is in our best interests to do so, including but not limited to concerns about compliance with applicable laws, suspicious ordering patterns, or potential resale activities. If we reject your order or reduce the quantities of any items in your order, we will attempt to notify you using the email and/or billing address you gave us when you placed the order.

ORDER LIMITATIONS/LIMITED QUANTITIES

As a licensed retailer, we reserve the right, in our sole discretion, to limit or cancel quantities purchased per person, household, or order. We also reserve the right to reject any order you place via the SF Tequila Shop.com site. These restrictions may include orders placed by the same Web site account, credit card, and orders that use the same billing and/or shipping address. If we change an order, we will attempt to notify you by contacting the email and/or billing address provided at the time the order was made. We and/or the licensed retailers that fulfill your orders reserve the right to limit or prohibit sales to dealers.

ERRORS ON OUR SITE

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered. We have the right to refuse or cancel any orders for products and/or services listed at an incorrect price, rebate or refund, or other promotional offer or any incorrect information or typographical errors. We have the right to refuse or cancel any such orders, whether or not the order has been confirmed and/or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

MOBILE AND MOBILE APPS

SF Tequila Shop may offer areas and features accessible via a mobile device, like a smartphone. These features and areas may include the ability to upload content, make purchases, determine your location, and other similar activities. Note that your carrier may charge standard messaging, data, and other fees to engage in any activities available on your mobile device. If you have questions about these issues, don't hesitate to contact your carrier as We have no control and are not responsible for such charges.

You agree that for the functions or services which are part of your registration with SF Tequila Shop.com, We may send communications to your mobile device regarding the functions or services you have registered to be able to use on SF Tequila Shop.com. You also agree that we may collect information related to your mobile device associated with your use of the features and areas which are accessible by your mobile device.

TERMINATION OF USE

We reserve the right to terminate your SF Tequila Shop.com account at any time, with or without cause, effective immediately upon notice to you. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend or discontinue all or any aspects of the site at any time without prior notice.

FORCE MAJEURE

We shall be excused from performance under this Terms of Service if we fail or are prevented, forbidden, or delayed from performing by reason of:

1. Any provision of any present or future law, regulation, or order of any court, the United States of America, or any State or local government body.
2. Any act or omission of a third party.
3. Any act, emergency condition, war, computer or telecommunications failure, or other circumstance beyond our control.

GENERAL PROVISIONS

You acknowledge and agree that we, including our agents, representatives, contractors, and suppliers, reserve the right to modify, improve, or change any Content, features, functions, or services on the site at any time without prior notice and without incurring any liability. You are responsible for compliance with applicable laws and regulations that apply to you, including but not limited to state and federal laws regarding the purchase and shipping of alcoholic beverages. You acknowledge that access to our site and/or the purchase of alcoholic beverages may not be legal in certain jurisdictions or for persons under the legal drinking age of 21. You acknowledge and affirm that you are over the legal drinking age of 21.  No failure or delay by us in exercising any right or enforcing any provision under these Terms of Service shall constitute a waiver of such right or provision or any other rights or provisions. If any provision of our Agreement is held by a court of competent jurisdiction to be contrary to law, such provision shall be construed, as nearly as possible, to reflect the parties' intentions, with all other provisions remaining in full force and effect. These Terms of Service, along with our Privacy Policy and any other terms, conditions, or provisions specifically referred to herein, comprise the entire agreement between you and us regarding the subject matter and supersedes all prior or contemporaneous negotiations, discussions, or agreements, if any, between the parties with respect to same. These Terms of Service and our Agreement with you are personal to you, and you may not transfer, assign, or delegate any of them to anyone without our express written permission. Any attempt to do so without prior written permission will be void ab initio. These Terms of Service shall inure to the benefit of our successors, assignees, and licensees. The headings are included for reference only and do not affect the meaning of any provision.  

OUR COMMITMENT TO ACCESSIBILITY

SF Tequila Shop is committed to making our website's content accessible and user-friendly. If you are having difficulty viewing or navigating the content on this website or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 415-655-3891 or email our team at info@SFTequilaShop.com with "Disabled Access" in the subject line and provide a description of the specific feature that you believe is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.

Additionally, while we do not control third-party vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user-friendly.  However, we expressly disclaim any liability for the accessibility, content, or functionality of any third-party services or websites